Terms of service
Terms of Service
These Terms of Service apply to purchases made from Aminoperformance Ltd through our online store. By placing an order with us, you agree to these terms.
1. Our Products
Aminoperformance Ltd supplies nutritional and feed supplements intended for horses.
Product information, feeding guidance and descriptions are provided to help customers make informed purchasing decisions. Our products are not veterinary medicines and are not intended to diagnose, treat, cure or prevent disease.
If you have concerns regarding your horse's health, medical condition, medication or nutritional requirements, you should seek advice from a suitably qualified veterinary professional or equine nutritionist.
2. Feeding Instructions
Products should be stored, handled and fed according to the instructions provided on the product packaging or our website.
The owner or person responsible for the horse remains responsible for ensuring that a product is appropriate for the individual animal and is fed correctly.
3. Competition Horses
Owners and riders are responsible for checking the suitability of all feeds and supplements used for horses competing under the rules of their relevant governing body.
Rules regarding prohibited and controlled substances may change, and customers should check the current requirements applicable to their discipline before using any supplement in a competition horse.
4. Orders
All orders are subject to availability and acceptance.
We reserve the right to refuse or cancel an order where there has been an obvious pricing or product-information error, suspected fraudulent activity, or where we are unable to supply the product.
If we cancel an order after payment has been taken, the appropriate amount will be refunded.
5. Prices and Payment
Prices displayed on our website are shown in pounds sterling (£) unless otherwise stated.
The total price, including any applicable delivery charges, will be displayed during checkout before you complete your purchase.
6. Delivery
We aim to dispatch orders promptly, but delivery times are estimates unless expressly stated otherwise.
We are not responsible for delays outside our reasonable control. If a significant delay occurs, we will deal with the order in accordance with your applicable statutory rights.
7. Returns and Refunds
Returns, cancellations and refunds are governed by our Return and Refund Policy.
Nothing in these Terms of Service limits or excludes any rights you have under applicable UK consumer law.
8. Product Availability and Changes
We may update product packaging, formulations, product information, prices and availability from time to time.
Where a material product change affects an existing order, we will take reasonable steps to inform the customer where appropriate.
9. Website Information
We take reasonable care to ensure information on our website is accurate. However, minor errors, omissions or differences in product packaging may occasionally occur.
Nothing on our website should be considered a substitute for professional veterinary advice.
10. Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.
To the extent permitted by law, Aminoperformance Ltd will not be responsible for losses caused by misuse of a product, failure to follow feeding or storage instructions, or use contrary to the information supplied with the product.
11. Intellectual Property
The Aminoperformance name, branding, website content, photographs, graphics and other original material belonging to Aminoperformance Ltd may not be copied, reproduced or commercially used without permission, except where permitted by law.
12. Changes to These Terms
We may update these Terms of Service from time to time. The terms displayed on our website at the time an order is placed will apply to that purchase, subject to applicable law.
13. Contact
If you have any questions regarding these Terms of Service, please contact Aminoperformance Ltd using the contact information provided on our website.